.ticket-details,
.comment {
  padding: 0 20px 10px;
  background-color: #f2f2f2;
  border-radius: 5px;
  box-shadow: 0 0 10px rgba(0, 0, 0, 0.1);
  margin-bottom: 20px;
}

.ticket-details h1 {
  margin-bottom: 20px;
}

.header-details {
  display: flex;
  justify-content: space-between;
  font-size: 0.8em;
}

.footer-details {
  display: flex;
  justify-content: space-between;
  font-size: 0.8em;
  margin-top: 10px;
}

.footer-details form {
  display: inline-block;
}

.comments-section {
  padding: 20px;
}

.comment {
  background-color: white;
}

.comment p:last-child {
  margin-bottom: 0;
}

.shift {
  font-size: 1.3em;
  margin-top: 0;
}